Privacy Policy

Quintus Partners Ltd (“Quintus”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR) 
• Data Protection Act 2018 
• Applicable FCA regulatory requirements 

As part of our role as a Managing General Agent (MGA), we process personal data in connection with the design, underwriting, administration and oversight of insurance products.

Company Name: Quintus Partners Ltd
Company Number: 17107079
Registered Address:
15 College Street
Irthlingborough
Wellingborough
England
NN9 5TU

Website: https://quintusunderwriting.com/

For the purposes of data protection law, Quintus is typically a data controller when determining how personal data is processed.

This Privacy Policy applies to:

• Customers and potential customers 
• Insurance brokers and intermediaries 
• Website users 
• Business partners and suppliers 
• Third parties involved in insurance transactions 

This includes personal data processed across:

• Underwriting activities 
• Product governance and distribution 
• Claims oversight 
• Compliance and regulatory obligations

We may collect and process the following categories of personal data:

Identity Data

• Name 
• Date of birth 
• Contact details 

Contact Data

• Address 
• Email address 
• Telephone number 

Risk & Insurance Data

• Property details 
• Claims history 
• Insurance requirements 
• Risk characteristics 

Financial Data

• Payment information (where applicable) 
• Credit-related information 

Technical Data (Website)

• IP address 
• Browser type 
• Usage data 

Special Category Data

Where required (e.g. claims), we may process:

• Health-related information 
• Other sensitive data relevant to insurance 

We collect personal data from:

• Insurance brokers and intermediaries 
• Customers directly 
• Insurer partners 
• Claims administrators (TPAs) 
• Third-party data providers (e.g. risk enrichment tools) 
• Website interactions 

We use personal data to:

Underwrite and administer insurance

• Assess risk and provide quotations 
• Issue and manage policies 

Support claims handling

• Investigate and oversee claims 
• Monitor claims outcomes 

Meet regulatory obligations

• FCA compliance (Consumer Duty, PROD, etc.) 
• Financial crime checks (AML, sanctions) 

Manage broker relationships

• Onboarding and due diligence 
• Distribution oversight 

Improve products and services

• Product governance and fair value assessments 
• Performance monitoring 

This aligns with Quintus’ obligation to deliver fair outcomes and maintain appropriate oversight across the product lifecycle.

We process personal data under the following lawful bases:

• Contractual necessity – to provide insurance services 
• Legal obligation – regulatory and compliance requirements 
• Legitimate interests – underwriting, risk management and business operations 
• Consent – where required (e.g. marketing or sensitive data in certain cases)

We may share personal data with:

Insurer Partners

• To provide underwriting capacity and claims      settlement 

Brokers and Intermediaries

• For placement and servicing of insurance 

Claims Administrators (TPAs)

• For claims handling and investigation 

Service Providers

• IT systems (e.g. policy platforms, CRM) 
• Data enrichment providers 
• Compliance and audit partners 

Regulators and Authorities

• FCA, ICO or other authorities where required 

We ensure all third parties maintain appropriate data protection standards.

Where personal data is transferred outside the UK:

• Appropriate safeguards will be implemented 
• Transfers will comply with UK GDPR requirements 
• This may include Standard Contractual Clauses (SCCs)

Personal data will only be retained for as long as necessary to:

• Fulfil the purposes outlined in this policy 
• Meet legal and regulatory requirements 

Retention periods will typically reflect:

• Policy lifecycle 
• Claims handling timelines 

FCA and insurer reporting obligations 

We retain personal data for at least seven years from the end of the insurance relationship or longer if required for legal, regulatory, or contractual purposes. We do not keep data for longer than necessary.

Quintus implements appropriate technical and organisational measures to protect personal data, including:

• Access controls and permissions 
• Secure systems and encryption 
• Audit trails and monitoring 
• Third-party security oversight 

This aligns with our broader governance and compliance framework. 

Under UK GDPR, individuals have the right to:

• Access their personal data 
• Request correction of inaccurate data 
• Request erasure (where applicable) 
• Restrict or object to processing 
• Data portability 
• Withdraw consent (where applicable) 

Requests can be made using the contact details below.

Our website may use cookies and tracking technologies to:

• Improve user experience 
• Analyse website usage 
• Support functionality 

A separate Cookie Policy may be provided where applicable.
 

If you have concerns about how your data is handled, you can contact us.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

This aligns with Quintus’ commitment to fair and transparent customer outcomes.

For any data protection queries, please contact:

Email: info@quintusunderwriting.com
Address:
Quintus Partners Ltd
15 College Street
Irthlingborough
Wellingborough
NN9 5TU

This Privacy Policy will be reviewed periodically and updated where necessary to reflect:

• Regulatory changes 
• Business developments 
• Operational changes