We use feedback to improve
- Our underwriting service
- Product design
- Policy wordings
- Broker portal functionality
- Claims experience
- Communication
- Technology
- New product development
Help Shape the Future of Quintus
Your feedback helps us continually improve our products, underwriting, technology and service. Whether you have an idea, a suggestion or simply want to tell us how we're doing, we'd love to hear from you.
Submit FeedbackWhy we ask for feedback
At Quintus, we believe the best insurance products are built in partnership with brokers.
We actively review every piece of feedback received and use it to improve our underwriting service, product design, policy wordings, broker portal functionality, claims experience, communication, technology, and new product development.
Every submission is reviewed by our leadership team.
Types of feedback
Use this route for suggestions, compliments, service feedback, and ideas that could strengthen the Quintus proposition.
Product Suggestions
Ideas for new products, appetite refinements, or improvements to existing cover.
Service Feedback
Views on responsiveness, communication, and the day-to-day broker experience.
Underwriting Experience
Feedback on appetite conversations, decision-making, and case handling.
Portal & Technology
Suggestions to improve the broker portal, digital workflow, and usability.
Claims Experience
Observations on claims handling, communication, and customer outcomes.
New Scheme Ideas
Potential scheme opportunities, niche distribution concepts, or portfolio ideas.
Compliments
Tell us what is working well so we can build on it and do more of it.
General Suggestions
Any other insight that helps Quintus improve products, service, or technology.
Have an Idea?
We welcome ideas of all sizes. Whether it's a new product, an improvement to an existing process or simply a suggestion that makes working with Quintus easier, we'd genuinely like to hear it.